Business Process Outsourcing (BPO): 10 Trends in 2024
IT outsourcing continues to play a key role in many companies' strategies, helping them stay competitive in a rapidly changing digital world. In 2024, this trend will intensify, leading to new opportunities and challenges. According to Grand View Research, the global BPO market was valued at nearly $261.9 billion in 2022. Here are the main factors driving this growth: Lowering operating costsFocusing on main business areasIncreasing adaptabili...