1. General Information

This Privacy Policy explains how OS-System LTD ("Company", "we", "our", or "us") collects, uses, stores, and protects personal data when you use our website os-system.com and our services.

We are committed to protecting your privacy and processing your data in compliance with:

• the General Data Protection Regulation (GDPR), if you are located in the European Economic Area;
• the Law of Ukraine "On Personal Data Protection";
• and other applicable international data protection laws.

2. Data Controller

The Data Controller is:

If you have any questions regarding your personal data, please contact us at the above email.

3. Data We Collect

We may collect the following categories of personal data:

• Identification data: name, email, phone number (when provided via forms or communication).
• Professional information: company name, role, project details.
• Technical data: IP address, browser type, operating system, device information, cookies.
• Usage data: interactions with our website and services.
• Communication data: requests, feedback, support tickets, inquiries.

We do not intentionally collect sensitive personal data (such as political opinions, health data, or religious beliefs).

4. Purposes of Data Processing

We process your data for the following purposes:

• To provide, operate, and improve our services.
• To communicate with you regarding inquiries, projects, and support.
• To send important updates, security alerts, and administrative messages.
• To carry out marketing activities (only with your prior consent).
• To analyze website performance and user behavior (analytics).
• To comply with legal obligations.

This Privacy Policy also applies to personal data collected through LinkedIn forms, campaigns, or other LinkedIn integrations we use for marketing and recruiting purposes.

5. Legal Basis for Processing

We process personal data on the following legal grounds:

• Your consent.
• Performance of a contract or pre-contractual measures.
• Our legitimate interest in improving services and ensuring security.
• Legal obligations.

6. Data Sharing

We may share personal data with:

• Service providers and partners (e.g., hosting providers, analytics, CRM systems).
• Legal authorities, if required by applicable law.
• International offices and subsidiaries of OS-System LTD for business operations.

We may use third-party service providers (e.g., AWS, Google Analytics) to support our operations. These providers act as data processors under appropriate agreements to ensure your personal data is protected.

We do not sell personal data to third parties.

7. International Data Transfers

Since OS-System LTD works with clients worldwide, personal data may be transferred and processed outside of your country of residence. We ensure that adequate safeguards are applied (e.g., Standard Contractual Clauses, data processing agreements).

8. Data Retention

We retain personal data only for as long as necessary for the purposes described above or as required by law. Once the retention period expires, we securely delete or anonymize the data.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. These measures include encryption, access control, and secure storage.

10. Your Rights

Depending on your location, you may have the following rights:

• Right to access your data.
• Right to rectify inaccurate data.
• Right to erasure ("right to be forgotten").
• Right to restrict processing.
• Right to data portability.
• Right to object to processing.
• Right to withdraw consent at any time.

To exercise these rights, contact us at office@os-system.com.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new "Last updated" date.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at office@os-system.com